For the last 10 years, I’ve been presenting a workshop called “The Art of Networking.” A fun, interactive session that shifts beliefs about what networking is and what it isn’t. In two short hours people who think they’re good at networking become better and people who would rather eat glass than … [Read more...] about Here’s a Question: What is “Networking”?
Painless Prospecting
Are You Using the Buyer’s Journey to Grow Your Business?
If you've ever been frustrated trying to turn prospects into customers, you may find this information helpful. There’s a process that every customer and prospect goes through. It's called “The Buyer’s Journey.” Here’s how it works: The first step on this journey is Awareness - where your … [Read more...] about Are You Using the Buyer’s Journey to Grow Your Business?
Need Results? Eliminate Self-Doubt
Are you letting self-doubt take you out? Here’s what I mean – Have you ever been stopped what you're doing to move your business forward because you’re worried about what others are thinking of you. That they're judging what you’re doing or saying? Ever hesitated to reach out to another person … [Read more...] about Need Results? Eliminate Self-Doubt
The Painless Prospecting Process Yields Results
WHEN YOU KNOW HOW to use the right words and ask the right questions of your customers, members and prospects, then focus the thoughts of your staff so they are being of service and connecting with them, and take deliberate, consistent action, you'll have all the tools necessary to produce hundreds … [Read more...] about The Painless Prospecting Process Yields Results
Recapturing Missed Opportunities: What If Your Team Did THIS During Conversations with Your Customer or Member Base?
One bright sunny morning, long time customer/member Monica Smith walks into your branch. She conducts her transaction and chit-chats with your lobby staff, since she's known them for years. As Monica is about to leave she's asked, “Is there anything else we can help you with?” “No, nothing I can … [Read more...] about Recapturing Missed Opportunities: What If Your Team Did THIS During Conversations with Your Customer or Member Base?
Your “WOW!” Stories Are Your Most Important Marketing Tool
No matter what business you’re in, you have to know how to tell your story in a compelling way if you want to grow. If you’re trying to tell someone what you do and the person you’re talking to seems disinterested or looks over your shoulder, you’re on the wrong track. (It happens, right?) You … [Read more...] about Your “WOW!” Stories Are Your Most Important Marketing Tool
Six Prospecting Mistakes Everyone Makes
Prospecting doesn’t have to be painful. In fact, it can be painless, but only if you know what NOT to do. For starters, here are six common prospecting mistakes to avoid if you want to amp up your sales numbers. #1 – Believing everyone is a prospect “Everyone” is not a target prospect. Not … [Read more...] about Six Prospecting Mistakes Everyone Makes
The Top 10 Networking Mistakes You Might Be Making
If you’re going to a networking event, in most cases, you’re looking for new people to do business with. Avoid these ten common mistakes and you’ll be more likely to make meaningful connections with potential new customers. 1) Saying Too Much – Are you rambling on and on? Are you are making your … [Read more...] about The Top 10 Networking Mistakes You Might Be Making